FAQ

Find answers to common questions about our products and order process here!

Product Info

What size shrink band should I order?

Please visit our Measuring Guide to determine which shrink band that will best fit your product! Or if you need more help, contact us and a team member will assist you.

How do I apply the shrink bands?

Shrink bands can be easily applied with a heat gun. Browse our collection here to find one that will suit your needs!

What is perforation?

Perforation is a line of tiny uniform holes that are applied to the shrink bands. This allows your customers to remove the shrink band and access your product without any hassle!

Order Info

What's my order status?

Your order status info can be found on the Order Status page or via chat window.

How long will it take for my order to process?

Orders may take up to 2 business days to process. You will receive email updates with the tracking information once it has been processed and shipped out.

How do I cancel an order?

Orders cancellations will be accepted until 11:59PM of the day the order was placed. To cancel, please message us in the chat or email csr@arionpackaging.com

Can I change an order once it's been placed?

Unfortunately we do not accept changes in orders. However, your order can be canceled anytime before 11:59PM of the day the order was placed.

What is your return policy?

Products may be returned within 15 days of delivery. To be eligible, the product must be in the same condition that you received it, unused, unopened, undamaged, and in its original packaging. Please view the full policy linked here.

To start the return process, please visit here

Still need help?